🔄 Key of Essence Return & Refund Policy

✅ Eligibility for Returns/Refunds

We want you to love your purchase! To keep things fair for both our customers and our small business, please note:

•Claims for damaged, missing, or incorrect items must be reported within 48 hours of delivery.

•A clear photo or video showing the issue (damaged packaging, spilled product, or wrong item) is required before we can process a replacement or refund.

•Once approved, we will send a replacement or issue st